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How to remove pet urine from a carpet

Updated: Jun 2

It’s been a funny old week at Alexander’s, it’s fair to say that as a professional carpet and upholstery cleaner you’re always learning. This week it’s been pretty educational, I’ve cleaned some splendid wool carpets in Dunston and learned some new lessons in equipment handling in Birtley along with practicing my dog urine removal techniques.

My customer had tried their best with a doggy accident but the smell remained, as it so often does. That‘s because the phosphates and other residue can’t be removed or neutralised without some professional help. With the aid of some ultraviolet light I was able to identify the worst areas and apply neutralising treatment before deep cleaning the whole carpet using my favourite; an active colloid cleaning agent which is friendly to the environment and your health. The problem was rectified and no residue could resist the thoroughness of an Alexander’s deep clean! 😎


If you're attempting to remove the soiling yourself I would recommend avoiding over the counter general carpet cleaning formulations instead try and find an enzymatic cleaner which will break down the soiling.


  1. Using a wet/dry vac or paper towels, remove as much urine as possible from carpet.

  2. Rinse the stain once with cold water.

  3. Vacuum or blot excess water.

  4. Wet the soiled area with an enzyme-based product and allow it sit for at least five minutes. Pet urine tends to leak down into carpet backing and spreads for several inches, my rule of thumb is to add at least as much enzyme as urine that originally went into the carpet.

  5. Allow the cleaner to dry naturally, then vacuum.





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